BC Entertainment Ticket Sales

Company:
Our standard policy is that all sales are final and there are no exchanges.

BC Entertainment does not have the authority to issue refunds.

How does the charge appear on my bill? Tickets sold through BC Entertainment will appear on your credit card as a “Confirmation E-Mail”.
If you cannot remember what the charge was for, please email us and we will locate the charge.

BUYING TICKETS: Frequently Asked Questions;

How can I tell if my order went through? Please allow a few minutes and check your email. If your order went through successfully you should receive a confirmation email.
If you have not received an email, please email us at showme@bcentertainment.biz or call us and will check on the status of your order.
Do not place a new order as you may create a duplicate.

I purchased tickets for a show that I will not be able to attend. Can I give them to a friend?
If you have the physical tickets in hand, yes. If your tickets are for will call pick up, please contact us and request that a note be placed in your order, indicating that your friend will be picking up those tickets.

How do I let someone else pick up my tickets?
Some producers allow someone else to pick up your tickets at will call.
You’ll need to write a note on your confirmation email that releases your tickets to another person. If you do not have your email confirmation, you must include the order number on the note as well as a copy of your photo ID (the original purchaser). Make sure the other person presents their ID at the venue. The note will be kept on file.

Terms of Use:

By visiting BC Entertainment (“Website”), or by browsing or purchasing tickets listed on the Website, you expressly agree to be bound by and follow the following Terms of Use (“Terms”) as well as all applicable laws. You further represent that you are authorized to enter into these Terms, which constitute a binding contract, and have all required authority, consent, and supervision necessary to purchase tickets through the Website if doing so. You understand that these Terms contain an arbitration provision, outlined below.

When you order from the Website, you represent and warrant that you are aware of and understand the following terms about the Website’s marketplace:

• The Website is a resale marketplace.
• Tickets are priced by individual sellers based on their assessment of a number of factors including customer demand. This means tickets sold through the website may be priced above or below face value.
• When you place an order on the website, your order is not complete until you receive confirmation of the order.
• Once you place an order on the website, the order cannot be terminated. There are no cancellations, refunds, returns, or exchanges.

Purchase Policy:
We accept orders through the website. In order to submit an order, you will need to provide information, which may include, but is not limited to, your name, address, email address, phone number, and credit card information. By using the website, you also agree to our privacy terms outlined below.

When you give the requested information and submit an order, you have made a non-revocable offer to purchase the tickets that you have chosen. You will receive an email to the email address provided, confirming the submission of an order. By placing an order, you agree to the creation of a payment hold, such as on your credit or debit card, for the funds that are required to place the order. However, a sale is not complete until the seller accepts the order; and if the seller accepts the order, you will receive confirmation that the order has been accepted and your credit or debit card will then be fully charged. This charge is the total order value you agreed upon and includes service fee. You understand and agree that the price you agreed upon may be above face value for the respective ticket(s). You further understand and agree to pay service fees which cover the costs of company operations, including the 100% buyer guarantee outlined below, the checkout security services, customer service, and the transmission of the tickets.

Disclaimer:
YOU ON THE ONE HAND AND WEBSITE AND/OR PROVIDER ON THE OTHER HAND AGREE THAT EACH MAY ONLY BRING AND ASSERT CLAIMS AGAINST THE OTHER PARTY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR IN ANY PURPORTED REPRESENTATIVE ACTION UNLESS BOTH YOU AND WEBSITE AND/OR PROVIDER (AS THE CASE MAY BE) ACKNOWLEDGE AND AGREE THAT THE WAIVER OF A TRIAL BY JURY AND TO ANY CLASS OR REPRESENTATIVE CLAIMS IS A MATERIAL, ESSENTIAL TERM TO THE ARBITRATION OF ANY DISPUTES BETWEEN THE PARTIES AND IS NON-SEVERABLE FROM THE AGREEMENT TO ARBITRATE CLAIMS. IF THE WAIVER IS DETERMINED TO BE VOID, VOIDED, OR UNENFORCEABLE, THEN THE PARTIES’ AGREEMENT TO ARBITRATE CLAIMS SHALL BE FOUND NULL AND VOID WITH RESPECT TO SUCH PROCEEDING. UNLESS YOU AND WEBSITE AND/OR PROVIDER AGREE OTHERWISE, THE ARBITRATOR SHALL REVIEW AND MAKE A DETERMINATION REGARDING THE
INDIVIDUAL CLAIMS ONLY AND MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY BRINGING THE CLAIM(S) ON AN INDIVIDUAL BASIS AND SEEKING RELIEF. ANY RELIEF AWARDED CANNOT AFFECT OTHER WEBSITE USERS.

No Warranty: THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PROVIDER AND WEBSITE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, COURSE OF DEALING, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. PROVIDER AND WEBSITE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, FULLY SECURE, OR ERROR-FREE. THERE ARE INHERENT RISKS IN USING THE INTERNET AND THIS PLATFORM. PROVIDER AND WEBSITE DO NOT WARRANT THAT DEFECTS
WILL BE CORRECTED OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR THE LIKE. BY USING THE WEBSITE, YOU ASSUME ALL RISK INHERENT IN DOING SO.

Legal Terms:
Arbitration and Dispute Resolution: You, on the one hand, and Website and Provider on the other hand, each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this Website; (iii) Website’s and Provider’s services;
or (iv) any tickets or other items sold or purchased through this Website, shall be mandatorily and exclusively resolved through final, binding arbitration in Saint Louis, MO, and not in any court. YOU HEREBY AGREE TO WAIVE ALL RIGHTS AND CLAIMS TO A TRIAL BY JURY. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. Customer satisfaction is our number one goal. To that end, Website and Provider are committed to resolving disputes with their customers in a fair and efficient manner. Prior to commencing any arbitration related to this agreement, you agree that if you have a dispute with Website or Provider, we request that you first contact BC Entertainment.

Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PROVIDER, WEBSITE, NOR ANY OTHER INDEMNIFIED PARTY RELATED TO PROVIDER OR WEBSITE, WILL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES (INCLUDING LOSS OF DATA, BUSINESS, OR PROFITS) UNDER ANY LEGAL THEORY, WHETHER CONTRACT, NEGLIGENCE, OTHER TORT, OR STRICT LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT NO INDEMNIFIED PARTY SHALL BE LIABLE FOR ACTIONS, INACTIONS, OR CONTENT BY YOU OR ANY THIRD PARTY, INCLUDING ANY CLAIMS CAUSED BY OTHER USERS, SELLERS, YOUR USE OF THE WEBSITE, UNAUTHORIZED ACCESS TO YOUR ACCOUNT, OR ANY LOST, STOLEN, CANCELLED, DAMAGED, OR DESTROYED TICKETS. FURTHER, NO INDEMNIFIED PARTY SHALL BE LIABLE FOR ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE OR INTERNET; FOR ANY VIRUSES, WORMS, BUGS, DEFECTS, OR SIMILAR ITEMS THAT MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE; FOR ANY ERROR, MISTAKE, INACCURACY, OR OMISSION IN ANY MATERIALS; OR FOR ANY LOSS DUE TO THE USE OF ANY MATERIALS AVAILABLE THROUGH THE WEBSITE. YOUR EXCLUSIVE REMEDY WITH THE WEBSITE IS TO STOP USING THE WEBSITE. THIS NOTWITHSTANDING, THE MAXIMUM LIABILITY OF ANY INDEMNIFIED PARTY SHALL BE THE TOTAL AMOUNT PAID BY YOU IN RELATION TO THE CLAIMED TICKET(S) ON THE WEBSITE OR THE TOTAL AMOUNT PAID BY YOU ON THE WEBSITE DURING THE LAST 12 MONTHS, WHICHEVER IS MORE.

Indemnification: You hereby agree to indemnify, defend, and hold Website and Provider, and their agents, employees, representatives, affiliates, advertisers, licensors, sponsors, and suppliers (collectively, “Indemnified Parties”) harmless from and against any and all claims, amounts, settlements, judgments, damages, losses, costs, expenses, and attorney’s fees arising from your violation of any of these Terms or any applicable law(s) or regulations, including allegations that you infringed on third-party intellectual property rights or violated tax regulations or laws, and/or your conduct or omissions or any conduct or omissions relating to your purchase of tickets or other use of the Website or your account. This paragraph will expressly survive any termination of this agreement.

Payment:
You grant Provider permission to charge your credit or debit card for the purchase of tickets. You may use Visa, Mastercard and PayPal. You are responsible for keeping your tickets in a safe and secure place. We are not responsible for tickets that are stolen, lost, misplaced,
damaged, or destroyed.

Policy on Cancelled Events:
All sales of any kind are final. We do not issue refunds or credits for ticket purchased.

Because of public health safeguards required by COVID19, your tickets and admission to events you purchase are subject to venue health and safety policies. You hereby agree that as the venue determines necessary, the venue may continually update and develop their policies between the time of your ticket purchase and the date of the event. By using the tickets you purchased you hereby agree that you will abide by these policies, and your ability to attend the purchased event is conditioned on this compliance with policies. If you are denied admission to the event by the venue, or your admission is revoked by the venue, as a result of you willfully refusing or failing to comply with any venue safety and health policies, you will be ineligible for compensation from BC Entertainment.

You may not use the Website for any unlawful conduct. By using the Website, you agree to abide by all applicable laws and regulations. For example, you agree that you will not use any false personal information, impersonate anyone, make any false statements, use any payment information that is not authorized, violate these Terms or any applicable laws, gain unauthorized access, or assist anyone in violating these terms or any applicable laws.

We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that we believe, in our sole discretion, may in any way violate any local, state, federal, or international law.

You are responsible for any and all legal fees incurred by you, Website, or Provider associated with your disputed charges and chargebacks for purchases made, or tickets listed, on this Website. In the event that you instigate a chargeback or dispute, we reserve the right to mitigate our damages by listing the tickets that are disputed for resale.

Duty to Assist with Investigations and Legal Claims:
We will investigate violators of Terms and/or applicable laws, and you shall cooperate in any such investigation including if we request information or documentation related to the same. Provider may take necessary action if it determines that you violated these Terms or applicable laws, including if your conduct was unlawful, deceptive, or fraudulent, or if you failed to adequately respond to a request to cooperate with a lawsuit or investigation. Appropriate consequences include any remedy available by law, including a written warning, order cancellations, or termination of your access to the website or any pending ticket order transactions. You further understand and agree that monetary damages may not provide a sufficient remedy for any material breach of these Terms or a violation of any applicable law; thus, you agree that we may seek and obtain injunctive or other equitable relief for such violations.

Changes in Terms and Conditions:
We reserve the right, in our sole discretion, to change these terms at any time. If we change any term or condition, said modification, revision, and additional information shall be posted here and shall automatically replace these terms and become binding on all users of this website. Your continued use of the website, or your failure to dispute the new terms and conditions within 14 days after receiving notice of modification, following our posting of revised terms and conditions, constitute your acceptance of the revised agreement; however, if you inform us within 14 days after notice of modification that you do not agree to the modified terms, then you will continue to be bound by the prior version of the terms and conditions.

Intellectual Property:
Between you on the one hand and Provider and the website on the other hand, Provider and the Website own or license all rights, title, and interest in the Website, including any related platform, software, applications, and databases, and in our trademarks, logos, copyrights, and other intellectual property and proprietary content (“Our IP”). You understand and agree that you do not acquire any ownership or licensing rights by using the website, except for the limited, revocable, non-exclusive license to use the website in accordance with these Terms and applicable laws for your own personal purpose. You may not use any of Our IP in any
manner that is likely to cause confusion with respect to our business, or in any manner that violates these Terms or applicable laws.

Modification and Termination:
Provider may, at any time and for any reason, modify, update, suspend, supplement, amend, or terminate any part of the website, at any time, and may at any time suspend or terminate your access to the website, with or without notice to you.

Miscellaneous:
These Terms contain the entire agreement and understanding of the parties with respect to the matters outlined in these Terms and supersede any prior agreements or understandings between the parties. No agency, partnership, joint venture, or other relationship is intended or created by your use of the website. If any provision, paragraph, section, or term of these Terms is held to be invalid or unenforceable, the remaining provisions, paragraphs, sections, and terms will not be affected and to this end these Terms are severable; and the provision, paragraph, section, or term that has been determined to be invalid or unenforceable
in part shall be still enforced to the greatest extent permitted by law and shall be enforced in any other proceedings. Headings are for convenience only. We shall not be responsible for any force majeure event, such as any act of God, fire, earthquake, strike, riot, civil disturbance, embargo, war, or any other similar cause not under our control. You are solely responsible for paying any sales or other applicable taxes.

Privacy Policy:
This policy, updated January 12, 2021, describes the different privacy practices associated with collecting personal information through this website. In this policy, “personal information” or “PI” means information that relates to, identifies, or could reasonably be linked to a particular consumer, such as your name, company name, address, telephone number, payment information, device or internet information, and email address. From time to time, we may choose to change this privacy policy. When that occurs, we will post the changes to this privacy policy so that you are aware of what information is collected, how it is used, and under what circumstances, if any, it is disclosed. We reserve the right to modify this privacy policy at any time, so please review it frequently. Except as otherwise expressly included herein or in the privacy policy, we do not control the privacy policies of third parties and you are subject to the privacy policies of those third parties where applicable.